Privacy and Cookies Policy

  1. Introduction

    • 1.1
      This document sets out the Privacy and Cookies Policy which applies to the Barclays Research for Business website (the “Website”) and supplements the terms and conditions for the Website and the use of the Barclays Research for Business Service (the “Terms and Conditions”).
    • 1.2
      In this Policy, defined terms given a meaning in the Terms and Conditions shall have the same meaning when used in this Policy.
  2. Privacy and Cookies Policy

    • 2.1
      This Privacy and Cookies Policy describes how your information will be treated as you use the Website. By “your information” we mean any information about you that you or third parties provide to us in connection with the Website. By using the Website you agree to your information being used as described in this Privacy and Cookies Policy. All capitalised terms used in this Privacy and Cookies Policy without definition have the meaning assigned to them in the Terms.
    • 2.2
      When you access the Website, we may collect information about your device, the services you use, and the content you view. This information may include: the IP address from which you access the Website; information about the device you use to access the Website such as the operating system type and version, your user and device name, as well as the unique user ID (the UUID) or Android ID (as applicable) assigned to the device; messages and other content you view, the time of viewing and what device or browser you used; and settings and preference choices you have made for the Website.  We use various technical means to collect this information including application logs on your device or PC, server logs, “cookies” placed on your device or PC and “beacons” in email and other content.
    • 2.3
      The information you provide and any data you create and save on the Website is used as follows:
      we may use your information to prepare anonymised reports, for example for research and statistical analysis, with the aim of improving our services. We compile reports from information about you and other Barclays’ clients and they will not contain any information that identifies you. We may share these anonymised reports with third parties, including non-Barclays’ companies;
      when you access the Website we ask you to authenticate yourself. In addition when you navigate through the Website we may log the date, time and duration of your visit and also the pages or sections on the Website that you have visited as well as any content you have viewed. We use this information to monitor how Users navigate through the Website in order to enable us to evaluate and improve the Website. We also use this information to monitor the effectiveness, and extent and frequency of usage of the Research, and to further improve the Research, our products and our relationships with our clients; and we may also use demographic information about you as well as information we gather about how you use the Website to suggest other content or services from us and third parties that may be of interest to you based on the interests of similar users of  the Website, and we may use information about your use to make similar predictions for other users of the Website.
    • 2.4
      We may share or transfer your information with or to (i) other companies within the Barclays Group, (ii) anyone to whom we transfer or may transfer our rights and duties under this agreement, (iii) anyone as a result of any restructure, sale or acquisition of any company within the Barclays Group, and (iv) regulatory and other governmental authorities in connection with Barclays and/or the Firm's compliance obligations or in response to an order of a court or agency that asserts authority over you. We will condition any such sharing or transfer on the requirement that any such recipient uses your information only for the purposes that we have permitted.
    • 2.5
      We may also send your information to vetted third parties who provide a service to us or are acting as our agents, on the understanding that they will keep the information confidential. If we transfer your information to an agent or service provider located in another country, we will make sure that they agree to apply the same levels of protection as we are required to apply to your information and to use your information strictly in accordance with our instructions. If this is not possible - for example because we are required by law to disclose information - we will ensure the sharing of that information is lawful.
    • 2.6
      We will retain information collected about you after your Website registration is cancelled for as long as permitted for legal, regulatory, fraud and other financial crime prevention and legitimate business purposes.


    • 2.7
      Barclays uses cookies and other tools that provide us information about usage of the Website. You can find out more about cookies and similar tools in this section.

    What are cookies?

    • 2.8
      Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.
    • 2.9
      Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

    What types of cookies do we use?

    The type of cookies used can be classified into one of three categories, namely Strictly Necessary, Performance and Functionality Cookies. An explanation of each type of cookie is provided below:

    Type of Cookie

    Strictly Necessary Cookies

    These cookies are essential in order to enable you to navigate our websites and to access secure content. Without these cookies, services you have asked for, such as internet banking facilities, cannot be provided. These cookies don’t gather information about you for profiling or targeted marketing purposes.
    Cookie Name Purpose
    axsidprod This cookie is generated after a successful login. It contains a secure token that ensures that the user remains logged in to the site.
    BCLPRODEXTRANETIC This cookie is used to track a user’s inactivity time on the site. User’s session will expire and required to log in again if inactivity exceeded a certain amount of time.
    WLEU-WLabel This cookie is created whenever a new session is established between a browser and our website.
    barclayscookiepolicy This cookie is used to retain your cookie preferences.

    How to control and delete cookies through your browser

    The ability to enable, disable or delete cookies can be completed at browser level. In order to do this, follow instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility). Please note that if you set your browser to disable cookies, you will not be able to access secure areas of the Website because when you log in a cookie is sent to represent ‘successful log-in’ and if that cookie is cleared, there is no record that your log in details have been successfully authenticated. Further information on how to amend your cookie preferences through your browser is available at the external website.
    If you have disabled one or more cookie categories, we may still use information collected from cookies prior to your disabled preference being set.

    Use of Web Beacons

    Some of our web pages may contain electronic images known as web beacons (sometimes also called clear gifs). Web beacons are usually a small image that makes up the webpage you want to view and the request to view that image is then logged by the server/computer we store that image on. The request for the image from your browser allows us to know simple information such as the IP address of the computer wanting to view the image, the time the image was viewed, and the type of browser viewing the image. This information is available to any website you visit.